Privacy Policy

 

🎣 Privacy Policy for Alaska Bait Express App

 

Last Updated: November 26, 2025

This Privacy Policy describes how Alaska Bait Express (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our mobile application (the “Service”) to order and receive bait delivery to your boat.

 

1. Information We Collect

 

We collect the following types of information, which are strictly necessary to process your orders and deliver your bait:

Data Type Purpose of Collection
Personal Identifiers Your Name, Email Address, and Phone Number are required for creating your account, communication about your order, and customer service.
Transaction Information Order details (bait type, quantity) and Delivery Time/Location (e.g., boat name/slip number at the Homer harbor) are collected to fulfill your specific bait order.
Financial Data Payment information (e.g., credit card details) is collected to process payments for your order. Note: We do not store your full payment card details; they are processed securely by a third-party payment processor.
Usage Data Non-personal data about how you use the app (e.g., version number, device type, crash reports) is collected by our third-party services to monitor performance and fix bugs.

 

2. How We Use Your Information

 

We use the information we collect for the following core business functions:

  • Service Fulfillment: To process your bait order, handle payment, and arrange for timely delivery to your boat.

  • Customer Communication: To send you confirmations, updates about your delivery, and respond to customer service inquiries via email or SMS/Twilio.

  • Security and Fraud Prevention: To protect against fraudulent transactions and maintain the security of the Service.

  • Service Improvement: To analyze usage data to improve the app’s functionality and performance.

 

3. Sharing Your Information

 

We do not sell, rent, or trade your personal information. We only share it with the following trusted third-party providers that are essential to operate the Service:

  • Payment Processors (e.g., Stripe, PayPal): To securely handle your credit card transactions. We do not store your credit card information.

  • Delivery Personnel: Your name, phone number, and boat delivery location are shared with our captains and crew solely for the purpose of locating your boat and delivering the bait.

  • Cloud Hosting/Database Providers (e.g., Firebase): We use Firebase for data storage and authentication. Your data is stored securely on their servers.

  • Communication Services (Twilio): We use Twilio to send and receive text messages regarding order status and support.

 

4. Data Security and Retention

 

  • Security: We use commercially acceptable and industry-standard security measures (including encryption and secure storage provided by our third-party partners like Firebase) designed to protect your Personal Data. However, no method of transmission over the Internet is 100% secure.

  • Retention: We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

5. Your Data Rights

 

You have the right to access, update, or request the deletion of your Personal Data held by us. If you wish to exercise these rights, please contact us using the contact information provided below.

 

6. Children’s Privacy

 

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

 

7. Changes to This Privacy Policy

 

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.

 

8. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

  • Company Name: Alaska Bait Express

  • By Email: [Insert a dedicated support email address here, e.g., support@alaskabaitexpress.com]

  • By Phone: [Insert the main business phone number here]

Next Steps for Deployment:

Remember to host this policy on your website at an accessible URL (e.g., alaskabaitexpress.com/privacy) and provide that URL in both the App Store Connect and Google Play Console submission forms.